CORE FEATURES

Good Execution. Simple processes.

We tailor our services to meet your company's business needs


For projects of all sizes, we combine our experience to help you deliver fast. Both current and future requirements of your company, need strong reliable infrastructures.

We begin our collaborations by getting a clear view of our client's business needs.


  • get a clear understanding of your requirements
  • define overall expectations from stakeholders together with relevant timelines
  • establish communication channels and routines
  • define escalation points and responsibilities for our engineers

TALK TO AN EXPERT

We ask and we listen


Our process starts with a step of discovery and analysis, so that we get a clear understanding of your business and your pain points.

Plan & design the solution


After describing requirements and expectations, we tailor a solution to fit your specifics, from the beginning to the end.

Implement solution


The technical implementation will consist of iterative steps, that include reporting and testing until the right solution is in place.

And provide Support 24/7


We offer technical support and make sure you get a smooth service, relying on our assistance, 24/7.

15

Years


2863

Tickets/Year


99.8%

System Availability


91%

Resolution Rate


LET'S TALK


To request an offer, leave us a message describing what kind of tech support or software development services you need


    form-image

    +40 371 442 772

    +40 725 213 155

    sales@smartspot.ro